Privacy policy

Last Updated: 15/07/2026

At Shahroz Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Order and purchase details
Payment-related information
Information you provide when contacting our customer support

We may also automatically collect certain information about your device and website usage, such as your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange shipping and delivery
Process payments and refunds
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraud and protect the security of our website
Send promotional communications where permitted and where you have provided consent

Payment Information

Payments are processed through secure third-party payment gateways. Shahroz Perfumes does not store your complete debit or credit card details on its own systems.

Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, including payment processors, shipping and logistics providers, technology providers, and customer support services.

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, remember preferences, and improve your shopping experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information, subject to applicable legal requirements.

To make a privacy-related request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.