Terms of service

Last Updated: 15/07/2026

Welcome to Shahroz Perfumes. By accessing or using our website and placing an order, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our website or purchasing our products.

Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website in a way that may damage, disable, overburden, or interfere with its operation or security.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, fragrance notes, images, prices, and other information displayed on our website are accurate.

However, slight variations in colour, packaging, appearance, or presentation may occur.

Fragrance preferences are subjective. A change of personal preference or dissatisfaction with the fragrance itself does not qualify for a return or exchange unless otherwise covered under our Return & Refund Policy.

Pricing

All prices displayed on the website are in Indian Rupees (₹), unless otherwise stated.

We reserve the right to change product prices, offers, discounts, or promotions at any time without prior notice.

Orders and Acceptance

Placing an order constitutes a request to purchase a product.

We reserve the right to accept, decline, or cancel an order in circumstances including product availability issues, pricing errors, suspected fraudulent activity, or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund Policy.

Payment

Payments are processed through secure third-party payment gateways.

By completing a transaction, you confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.

Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, or other unforeseen events.

Returns, Refunds and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our:

Shipping Policy
Return & Refund Policy
Cancellation Policy

By placing an order, you acknowledge that you have reviewed these policies.

Intellectual Property

All content on this website, including text, photographs, graphics, logos, product images, designs, and other materials, is owned by or licensed to Shahroz Perfumes unless otherwise stated.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

Limitation of Liability

To the extent permitted by applicable law, Shahroz Perfumes shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.